Piano Testimonials and Customer Reviews
“The only place to go when you need a piano. These people know their stuff. Friendly and helpful staff. Highly recommend these guys.”
– Jason Clark
“We needed a piano moved quickly and Gist did a great job. Thanks to Matt for reaching back out to me quickly and responding to all my questions. The moving guys (Patrick?) were very friendly and professional! I will definitely be recommending them to anyone who needs anything related to pianos. Thanks again!”
– Rachel Merchant
Very professional and well-maintained establishment. Employees were extremely helpful and listened to your piano needs. They showed you the pianos within your budget and did not push something you did not require. I look forward to many more pleasant encounters with the Gist Piano Center.
Hanah Miller
I had a wonderful experience at Gist! There was a wide variety of pianos throughout the store. James showed me around and educated me on every piano and brand. He was very thorough. I’d recommend Gist to anyone in the market for a piano!
Kristal Beach
Super nice…great inventory
Brittany Wimsatt
We often hear about what goes wrong. . . this review is about what went right!!!!
We recently had our baby grand piano moved from one room to another, then back again two days later, so we could have new carpet installed. I can’t say enough positive things about Trent & Patrick (the piano movers). They were friendly, respectful, and most importantly, extremely competent with moving the piano. They represent Gist very positively. If you need your piano moved, these are your guys!!!
Elma Diamond
The place to buy a piano; especially a Roland digital piano. Great prices and service. People you can trust.
Roger Outler
We just had a piano moved by the helpful staff of Gist Piano Center. The delivery guys were right on time and skillfully got the piano into our house in less than ideal weather conditions. Thanks, guys! Also, Lisa and Hannah were very helpful in scheduling on short notice. I look forward to working with this company more in the future! Thanks again!
Suzanne
Gist Piano Center is very knowledgeable and very helpful, even gave insight to other stores too. consider buying from and who to be a little careful around.
Jeff Coombes
I went in last week to search for a piano, after finally being in a home again where one will fit (barely)! I didn’t necessarily expect to make a decision that day, but I wanted to check out my options. After going to a few other stores, Gist Piano Center was a refreshing change. I was greeted and helped by James Harding, who was very friendly and obviously knew his stuff. He was incredibly helpful and obviously passionate about their pianos, which was lovely. I ended up purchasing a fabulous piano, which was just delivered to me about an hour ago! The two men who delivered my piano (I am kicking myself for not being able to remember their names) were right on time, very friendly, and knew what they were doing. Even with some very tight spaces, they were innovative and found a way to put my piano exactly where I wanted it to be. I am so appreciative of both the sales and delivery staff for all of their help, and I would recommend that anyone looking for a piano in the Louisville area (or beyond!) check on Gist Piano Center!
Hannah Black
I had an amazing time with the helpful staff at Gist Piano. They showed me different features of most of the pianos they sell and spent time to understand what I was looking for in a piano. I highly recommend this place if you are in the market for a quality piano and value quality service and dealership support.
James Weaver
I couldn’t be happier with my Brodmann piano! I shopped around at other stores and went to Gist several stores times before deciding on my Brodmann. Customer service was top-notch from beginning to end. My piano is beautiful!
Pamela Combs
a year ago
Response from the owner a year ago
Hi, Jacob! I’m sorry to hear you weren’t satisfied with your visit. We try hard to make sure we meet our clients’ expectations. Would you please contact me at info@gistpianocenter.com so we can discuss how to better meet your needs? Thank you!
Gist Piano Center Client Reviews
Gist Piano Center Clients
“James, our new Brodmann piano sounded awesome Sunday! In the sanctuary setting (away from the other pianos) I am amazed at the deep, rich tone. I went to the church Friday evening and played for over an hour – and it is so smooth, it almost sounds like an organ at times! And the range of dynamics is amazing as well. I am very pleased with our choice!!”
-Shirley W., October, 31, 2016
“I am in love with the [Roland HP-605] piano! Unfortunately (or fortunately, whichever way you want to look at it) I can’t marry an inanimate object. Thought I might be able to argue that it feels alive at times when I’m playing. But I digress!”
-Brad S., August, 9, 2016
“I purchased an Essex Grand Piano and a Roland FP-50 in June from Gist Piano Center. What a pleasure they were to work with. From the moment I walked into Gist and told James Harding what I wanted, the Gist team has been wonderful. They delivered the Essex the same week that I bought it. The delivery team was outstanding as they carefully took out my old piano and set the new Essex in place. Lisa has been fabulous to work with as the Essex has needed some minor tweaks. Everyone on the Gist staff treated me with respect and courtesy. Thanks to Gist, I now have the pianos that I dreamed of playing and owning!”
-Tammy B., July 8, 2013
“I went in last week to search for a piano, after finally being in a home again where one will fit (barely)! I didn’t necessarily expect to make a decision that day, but I wanted to check out my options. After going to a few other stores, Gist Piano Center was a refreshing change. I was greeted and helped by James Harding, who was very friendly and obviously knew his stuff. He was incredibly helpful and obviously passionate about their pianos, which was lovely. I ended up purchasing a fabulous piano, which was just delivered to me about an hour ago! The two men who delivered my piano (I am kicking myself for not being able to remember their names) were right on time, very friendly, and knew what they were doing. Even with some very tight spaces, they were innovative and found a way to put my piano exactly where I wanted it to be. I am so appreciative of both the sales and delivery staff for all of their help and I would recommend that anyone looking for a piano in the Louisville area (or beyond!) check on Gist Piano Center!”
-Hannah B., June 14, 2013
“Since joining the Gist Piano Partners in Education Program a few months ago, I have been extremely happy. Heather is wonderful to deal with at the store and through social media. I send all my students to Gist for their piano books and we are looking forward to having our first recital in their large recital hall in the spring.”
-Erin T., February 20, 2013
“Gist Piano Center has been the exclusive provider of pianos and all piano services for the Louisville Orchestra since 1975. Their behind-the-scenes work and their commitment to excellence is a national model. Their support for the Louisville Orchestra – and the entire performing arts community – through the good times as well as the difficult ones is truly outstanding and recognized across Kentucky. We are grateful.”
-Brad B., August 17, 2008
“…Ron should not only be congratulated for his success with Gist Piano Center but he should be recognized for his service to the community. He has dedicated himself to making a difference in people’s lives through music. By creating more avenues for young people to express themselves, like through playing the piano, children can learn how to imagine, create, and organize the power of music. These skills can later be used as key tools to succeed in the future as they enter adulthood. Thank you, Ron, for ensuring a better future for this state as the younger generations are better equipped to lead Kentucky.
Your hard work continues to display an unswerving commitment to the people of Kentucky and has received the respect and gratitude of many in the community.
On behalf of myself and my colleagues in the United States Senate, thank you for giving so much of yourself for so many others in Louisville, the state of Kentucky, and the entire music industry.”
-Mitch M., July 2000 [Exerpt from The Congressional Record]